JOB TYPE: Full-Time
LOCATION: South Africa, Somerset West
REPORT TO: Engineering Manager
KEY PURPOSE OF JOB
Our company in Somerset West has a permanent position for a technical writer to take responsibility for writing technical documentation- on various projects while working within a multidisciplinary team.
KEY TASKS
• Writes and edits technical documents including reference manuals and product manuals.
• Writes and edits procedural documentation such as user guides and manuals.
• Determines the type of publication that will best serve the project requirements.
• Meets with engineers, programmers, and project managers to learn about specific products or processes.
• Research product samples to fully understand the products.
• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Ability to deliver content on time and to specification in a fast-paced, constantly changing environment.
• Plans writing processes and sets timelines and deadlines.
• Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from customers, designers, and manufacturers to improve technical documents.
• Ensuring corporate brand messages are represented correctly and communicated properly.
• Ensure that documents follow quality requirements and adhere to suitable standards.
• Reviews documents created by engineering to ensure it suits all requirements.
• Attends customer meetings and compiles minutes of meetings.
Other ad-hoc duties as required by the company.
PREREQUISITES
QUALIFICATIONS & EXPERIENCE
Qualifications:
• Bachelor’s degree in English, Technical Writing, or related field from a recognized institution.
Experience :
• >3 Years of Excellent verbal and written communication.
• >3 Years of Ability to present complex data in clear, concise text.
• >3 Years of Proficient with Microsoft Office Suite or related software.
Additional knowledge areas that would strengthen the application.
• Experience in writing and editing technical documents including reference manuals and product manuals.
• Experience working with content production, engineering, subject matter experts, and stakeholders
• Basic hardware and software proficiency – we value the ability to navigate software systems while also being able to turn a screwdriver.
COMPETENCIES & SKILLS
• Positive self-motivated, self-starter attitude
• Innovative – thinking ‘outside the box’
• The ability to thrive with a high level of autonomy and responsibility
• Attention to detail
• Ability to write, edit, ideate, compile, manipulate, and paraphrase content
• Ability to deliver content on time and to specification in a fast-paced, constantly changing environment.
• Responsible
• Team player
• Good written and oral communication skills
• Customer focused
• Able to persuade and influence others
• Ability to bounce back
• Flexible and able to multi-task, can work within an ambiguous, fast-moving environment
• Excellent time management
• Resourcefulness
• Ability to self-manage and set priorities
LANGUAGE
• English
APPLICATION
If you meet the requirements of this vacancy, please send your cv to:
Lm@newspacesystems.com OR contact us on +27 (0) 21 300 0160
